{"id":379,"date":"2015-08-12T14:41:48","date_gmt":"2015-08-12T14:41:48","guid":{"rendered":"http:\/\/savoy.nordicmade.com\/?page_id=379"},"modified":"2024-03-02T18:49:25","modified_gmt":"2024-03-02T17:49:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/wacocoro.fr\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
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FAQ en Fran\u00e7ais<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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(for english scroll down<\/a>)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Livraison<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Quelles sont les m\u00e9thodes de livraison possibles?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pour la France nous livrons en point relais ou \u00e0 domicile. Nos prestataires pr\u00e9f\u00e9r\u00e9s incluent Colis Priv\u00e9, Mondial Relay et Chronopost. Nous livrons aussi dans plusieurs pays de l’Union Europ\u00e9enne : Belgique, Pays-Bas, Allemagne, Autriche, Italie et Espagne.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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En combien de temps serai-je livr\u00e9?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Les livraisons en point relais prennent en g\u00e9n\u00e9rale 3 \u00e0 6 jours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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R\u00e8glement<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Quelles sont les m\u00e9thodes de paiement accept\u00e9es?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Vous pouvez r\u00e9gler vos commandes par carte bancaire. Nous utilisons un module s\u00e9curis\u00e9 et acceptons les cartes Visa, Mastercard, Amex et Carte Bleue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Commande & Retours<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Comment modifier ou annuler ma commande?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tant que nous n’avons pas d\u00e9clench\u00e9 la proc\u00e9dure de livraison, il est encore temps de changer d’avis, ou m\u00eame d’annuler. En cas de doute, contactez-nous.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Comment suivre ma commande et mon envoi?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Vous \u00eates tenu au courant des diff\u00e9rentes \u00e9tapes de votre commande par email. Et si votre mode de livraison inclut un suivi, vous pourrez, \u00e0 l’aide du num\u00e9ro de suivi, retrouver votre envoi.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Peut-on vous retourner un achat?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Vous avez le droit de changer d’avis pendant 30 jours \u00e0 partir de votre commande. Le produit doit \u00eatre intact et dans son emballage d’origine. Les frais de livraison (commande et retour) restent \u00e0 votre charge.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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FAQ in English<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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(pour le fran\u00e7ais\u00a0remonter<\/a>)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Delivery<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Do you ship Internationally?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We currently handle deliveries to service points and home in 7 countries in Europe : France, Belgium, The Netherlands Germany, Austria, Italy and Spain. Our favorite carriers include Mondial Relay and Chronopost.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How long will it take for my order to be delivered?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Service point deliveries usually take 3 to 6 days<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Payment<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Which payment methods are accepted?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You can pay your orders with any of the main credit cards. The secure tool for payment we use accepts Visa, Mastercard, Amex and CB.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Orders & Returns<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Can I Cancel Or Change My Order?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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It is still time to change your mind, or even cancel an order, as long as we have not started the shipping process. In any case contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How Do I Track My Order?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You will be updated about the status of your order by email. If the shipping method you chose includes tracking then you will be able to follow your order using the tracking number.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Can I Return a Product?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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It is alright to change your mind and return us a purchase within 30 days from your order. However the product needs to be in its its original wrapping and must not have been unpacked. Shipping costs (for the order and the return) still apply.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FAQ en Fran\u00e7ais (for english scroll down) Livraison Quelles sont les m\u00e9thodes de livraison possibles? Pour la France nous livrons en point relais ou \u00e0 domicile. Nos prestataires pr\u00e9f\u00e9r\u00e9s incluent Colis Priv\u00e9, Mondial Relay et Chronopost. Nous livrons aussi dans plusieurs pays de l’Union Europ\u00e9enne : Belgique, Pays-Bas, Allemagne, Autriche, Italie et Espagne. En combien …<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-379","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wacocoro.fr\/en\/wp-json\/wp\/v2\/pages\/379","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wacocoro.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wacocoro.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wacocoro.fr\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/wacocoro.fr\/en\/wp-json\/wp\/v2\/comments?post=379"}],"version-history":[{"count":18,"href":"https:\/\/wacocoro.fr\/en\/wp-json\/wp\/v2\/pages\/379\/revisions"}],"predecessor-version":[{"id":3056,"href":"https:\/\/wacocoro.fr\/en\/wp-json\/wp\/v2\/pages\/379\/revisions\/3056"}],"wp:attachment":[{"href":"https:\/\/wacocoro.fr\/en\/wp-json\/wp\/v2\/media?parent=379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}