Shipping
We carefully prepare every order in France. Available shipping options and costs are displayed at checkout based on the delivery address.
Shipping Costs, Delivery Times and Methods
France
- Shipping costs are calculated automatically at checkout.
- Available delivery methods are displayed before payment.
- You will receive an email when your order has been shipped.
European Union
- We deliver to many countries within the European Union.
- Shipping costs and available delivery options depend on the destination country.
- Delivery information is displayed before payment.
United Kingdom and Switzerland
- Shipping costs are displayed at checkout.
- Taxes or import duties may be charged upon delivery.
- Any such charges are the responsibility of the recipient.
International
- Delivery availability depends on the destination country.
- Shipping costs are calculated automatically before payment.
- Taxes or customs duties may apply upon delivery.
Frequently Asked Questions
How can I track my order?
When tracking is available, a tracking link will be sent to you by email after your order has been shipped.
When will my order be shipped?
You will receive an email as soon as your order has been prepared and handed over to the carrier.
Will I have to pay customs duties or import fees?
For destinations outside the European Union, local authorities may charge taxes or import fees. These charges are not included in the order price.
My order has been shipped, but I haven’t received it yet. What should I do?
Please first check the tracking information provided by the carrier. In the event of an unusual delay, contact us at [email protected] and include your order number.