Shipping

We carefully prepare every order in France. Available shipping options and costs are displayed at checkout based on the delivery address.

Shipping Costs, Delivery Times and Methods

France
    • Home delivery: from 3,50 €
    • Pickup point delivery: from 4,10 €
    • Shipping costs vary depending on the weight of your order. The exact rate and available delivery methods are displayed before payment.
    • You will receive an email when your order has been shipped.
European Union
    • We deliver to many countries within the European Union.
    • Shipping rates vary depending on the country, the weight of the order and the selected delivery method.
    • The exact rate and available delivery methods are displayed before payment.
    • You will receive an email when your order has been shipped.
United Kingdom and Switzerland
    • We deliver to the United Kingdom and Switzerland.
    • Shipping rates vary depending on the country, the weight of the order and the selected delivery method.
    • The exact rate and available delivery methods are displayed before payment.
    • Customs duties, taxes or import fees may apply and are the responsibility of the recipient.
    • You will receive an email when your order has been shipped.
International
    • We ship to several countries worldwide.
    • Shipping rates and available delivery methods vary depending on the country and the weight of the order.
    • The exact shipping rate is displayed before payment.
    • Customs duties, taxes or import fees may apply and are the responsibility of the recipient.
    • You will receive an email when your order has been shipped.

Frequently Asked Questions

How can I track my order?
When tracking is available, a tracking link will be sent to you by email after your order has been shipped.
When will my order be shipped?
You will receive an email as soon as your order has been prepared and handed over to the carrier.
Will I have to pay customs duties or import fees?
For destinations outside the European Union, local authorities may charge taxes or import fees. These charges are not included in the order price.
My order has been shipped, but I haven’t received it yet. What should I do?
Please first check the tracking information provided by the carrier. In the event of an unusual delay, contact us at [email protected] and include your order number. [email protected]  
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